![]() If the option does not exist to add a phone number, it's already been added in the above steps.ĩ. If you only added the Duo App, it's recommended to add your phone number as a text backup. If you want to add additional methods of authentication, you can add them before exiting. Note: If you follow the instructions for setting up a Tablet, your phone number was not added as an additional method.Ĩ. After the app has been added, you will see a confirmation page. Once completed, the QR code will be greyed out with a checkmark to indicate the app has been successfully attached.ħ. If you are unable to scan the QR Code select the Activation link option.įollow the steps in your email to install the app and verify.Ħ. If you are unable to scan the QR code, select "Get an activation link instead" to be emailed a link instead. In the app, select "Add New Account" then "Use QR Code." Scan the QR Code displayed. Only available for Android, iOS, and iPadOS.Ĥ. If you haven't already, follow the steps to download the Duo Mobile App. If you are using a Tablet or a device without an active phone number attached, select "I have a Tablet" (Step 3).ģ. ![]() This phone number will also be automatically enrolled in SMS Text Authentication as a backup. Enter the number of the mobile phone where the Duo App will be installed. Enroll in Offline Access if you have a laptop.Ĭomputers not actively connected to the internet will block logins unless enrolled in offline access.ġ.For security purposes, this option is only for on-premises logins and not for remote users. Trusted devices with Duo will not prompt on the same computer within a 5-hour window when the option is checked. On-premises logins will have the ability to “Trust this Device.”.You will not be able to sign in to your computer until fully enrolled. You must stay signed in to your CCC computer until the Duo enrollment is complete after being initially invited. The average setup time for Duo is 3–5 minutes. Enrolling only a hardware key may cause loss of access if the key fails for any reason. When enrolling for the Duo App on a SmartPhone, SMS Text Messaging is automatically enrolled too. ITS recommends enrolling at least two forms of authentication.If a user does not have a mobile device or cannot use their mobile device with Duo, their supervisor will need to speak with ITS to purchase a USB Security Key ($50.00 one-time purchase for a security key). Duo App users will be prompted to Approve/Deny logins with a single tap, Text/SMS users will enter a code within a passcode box. ![]() When enrolling in Duo, you will be prompted to set up your mobile device as an authentication method. Banks, Universities, and Social Media providers have already begun enforcing MFA to protect the data of their users. Using a password with Multi-Factor ensures that even if your password is compromised, your account will be less likely to be exploited. Multi-Factor Authentication is an extra security layer when logging into a device, application, or service.
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